Experience required for the Job: 6 - 15 years
Annual Salary of the Job: Best In Industry
Job Location: Guwahati, Assam - Other
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Dear Candidate,
We Have an urgent opening for Business Head- Sales & Operation with an MNC into fitness industry
Location: Mumbai, Delhi
Exp: 7 to 15 years
Salary: Best In Industry
Job Description
The Business Head - Operations & Sales is responsible for handling the gamut of operations of the fitness centers across Delhi/NCR / Mumbai
Duties
* Responsible for quality operations measured through guest feedback. Timely response to customer complaints.
* Training and development of trainers and monitoring their service to clients. The success of this will be monitored through quantum of personal training sales and customer retention percentages.
* Technical skill up-gradation through workshops and trainer development.
* A high rating by internal audit for processes.
* Retention of employees and better team work.
* Ensuring proper preventive maintenance measures are in place to lengthen the life of the equipment at all branches or centers.
* Interacting with USA for latest techniques and getting all manuals for best practices in place.
* Adopting best practices in franchisees and having proper review mechanism in place for them.
* Using the software for data mining and ensuring reliability, accuracy and timeliness of data on an online real-time basis to help operational efficiency in the organization.
* Monthly MIS by the 4th of every month.
* Ensure all statutory compliances are in place.
* Ensuring timely completion of the projects and budget compliance.
* Facilitating establishment of training protocol in all the centers by having a uniformity and consistency in benchmarks and standards.
* Enhance customer relationship & retention. Follow worldwide policies and best practices of company.
* Recruit, nurture, train, retain and continuously develop a talented group of employees depending upon the needs and anticipation opportunities and thereby having customer service with appropriate people backing the activities in India.
* Develop and implement products, processes and policies that uphold Company policies worldwide.
* Sourcing of best health and fitness equipment at most economical prices.
* Support & assist in all fitness related events for our members or those planned for the brand for our PR purposes.
Interested candidates can send their resume on sushma.singh@futuremakers.in or call on 7503005055
Thanks Regards
Sushma Singh
Future Makers
7503005055
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